News
Double the records on Starter
September 11, 2026

Double the record count for Starter plans — 2000 for two-way sync, 4000 for Live Export.
Also this week
- Phone app usability. Support small screen sizes in the Whalesync app.
- Webhooks have a home in settings. A new Webhooks tab lists every sync that has one — endpoint, status, last delivery — plus every sync that doesn't, with a button to add it. Each row links straight into that sync's webhook settings.
- One-click ChatGPT setup. The Whalesync MCP server is listed in the ChatGPT app directory, so the MCP settings page has a ChatGPT tile that opens the listing. The paste-the-URL path is still there under Manual setup for workspaces that restrict apps.
- Tell us which app you're missing. Both connector pickers — the sync flow and Live Export, source and destination — have a "Don't see your app?" box to tell the team what you are looking for.
- Paused Supabase projects stay in the base picker with a
[Paused]label instead of disappearing. When every project in the organization is paused, the connection error names them and links to Supabase's docs on restoring one. - Billing during a trial shows a "Free trial" badge in place of a monthly price (that you don't pay), and the buttons read "Manage payments" and "Compare plans".
- Sync error messages are plain text on every screen they appear on. Whalesync's own guidance for an error keeps its formatting — explanation, suggested action, and links to the relevant docs.
- Attio authorization was broken by some changes on their side. If you tried to connect Attio in the last few weeks and gave up, it works now.
- Webflow answers valid requests with a bare "Not Acceptable" during its own platform incidents. Those are treated as temporary — the request retries on its own and the error says as much, instead of stranding the change.
- Webhooks over 100kb were turned away. This mostly hit localized Webflow sites, where one edit arrives as one event per locale; those changes waited for the next poll rather than arriving immediately.
- Re-running an initial sync over an existing sync got slower the bigger the sync was, down to a crawl on large ones. Back to full speed.
- An account whose login address is a Whalesync team address could get stuck with a sync that should have been turned off.
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